+1 9123763704
zenith@ftccgym.com
1300 Queensborough Blvd, Suite 102

At FTCC Fitness & Wellness Center, LLC ("FTCC"), we are committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted, in compliance with United States law.

## Eligibility for Refunds

Refunds are available for unused services or memberships within 14 days of purchase, provided you contact us with your order details and a valid reason for the request. Refunds are not available for services that have already been used or partially consumed, except where required by law.

## How to Request a Refund

To request a refund, please email us at zenith@ftccgym.com with your name, contact information, order number, and reason for the request. We will review your request and respond within 7 business days.

## Non-Refundable Items

Certain services, such as special events, promotional offers, or digital products, may be non-refundable. Please review the specific terms provided at the time of purchase.

## Processing Refunds

Approved refunds will be processed to your original payment method within 7 business days. Processing times may vary depending on your financial institution.

## Communication

All refund-related communications are sent in compliance with U.S. law. Each email includes our physical address and a clear unsubscribe option. You may unsubscribe at any time using the link in our emails or by visiting our Unsubscribe page.

## Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: zenith@ftccgym.com

Address: 1300 Queensborough Blvd, Suite 102, Belle Hall Offices

Phone: +1 9123763704

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