At FTCC Fitness & Wellness Center, LLC ("FTCC"), your satisfaction is our highest priority. We are dedicated to providing a welcoming, motivating, and supportive environment for every member and guest. Our team is committed to listening to your feedback, addressing your concerns, and continuously improving our services to exceed your expectations.
We promise to treat every member with respect, professionalism, and care. If you are not satisfied with any aspect of your experience, please let us know as soon as possible. We will work with you to resolve any issues and ensure your needs are met.
Your feedback is invaluable to us. Please share your experiences, suggestions, or concerns with our staff in person, by phone, or by email. All feedback is reviewed by our management team and used to enhance our programs and facilities.
If you are not satisfied with any aspect of your experience at FTCC, we will work with you to resolve the issue, which may include additional support, alternative solutions, or, where appropriate, a refund as outlined in our Refund Policy.
If you have questions about our Customer Satisfaction policy or need assistance, please contact us at:
Email: zenith@ftccgym.com
Address: 1300 Queensborough Blvd, Suite 102, Belle Hall Offices
Phone: +1 9123763704